Welcome to our support section
Just like all complex systems, hosting services occassionaly encounter problems. When something unexpected happens within our network that affects your websites, brainstorm solutions immediately rise to the challenge and provide transparent status updates in real-time through the custom-built incident manager. You will be informed on an incident to stay updated every step of the way until it’s resolved. Visit our helpdesk and submit a ticket, the information you enter into the web form will be sent to the Help Desk. The "head-geek" behind this system will promptly follow-up with you. During the years there been seldom cases that require more as just a few hours to find a solution for your inquiry. We want to use the option, excisting and new customers, to thank you for helping us to assist you.
Just like all complex systems, hosting services occassionaly encounter problems. When something unexpected happens within our network that affects your websites, brainstorm solutions immediately rise to the challenge and provide transparent status updates in real-time through the custom-built incident manager. You will be informed on an incident to stay updated every step of the way until it’s resolved. Visit our helpdesk and submit a ticket, the information you enter into the web form will be sent to the Help Desk. The "head-geek" behind this system will promptly follow-up with you. During the years there been seldom cases that require more as just a few hours to find a solution for your inquiry. We want to use the option, excisting and new customers, to thank you for helping us to assist you.
t.b.a. | Please read and consider: When you truly consider the facts - when you add up all of the features - Brainstorm Solutions undeniably offer more value than many competitors. Sometimes one has to look beyond the price and consider all things such as quality, uptime, support and then the features. There is a cost to "cheap web hosting" - don’t let it burn you!
We offer in purpose 3 different hosting options which each can be taken as offered or in case of the business and corporate package, have multiple options to be customized. Feel free to contact us with your needs and questions. See our different website hosting offers here... |